UEDCL replaces 116 faulty transformers, promises 225,000 new connections nationwide

28 May 2025, 3:00 pm

By Ronald Ssemagonja

Uganda Electricity Distribution Company Limited (UEDCL) has released its performance report, 57 days after taking over from UMEME Limited last year. Speaking on behalf of the Managing Director, Paul Mwesigwa, at the Uganda Media Centre in Kampala, the company’s spokesperson, Jonan Kiiza, announced that UEDCL aims to connect up to 225,000 new customers over the next eight months.

“This aligns with the goals set forth by the Electricity Regulatory Authority (ERA) in the distribution license granted on December 31st, 2024. Across the country, UEDCL operates 100 service centres. So far, 96% of the employees have been onboarded and deployed in accordance with the staffing structure approved by the shareholders, while the remaining 4% of positions will be filled through external recruitment. Staff members are undergoing training in various business disciplines to enhance their skills at the fully operational Njeru Training Centre,” Kiiza stated.

It is worth noting that the Managing Director, Paul Mwesigwa, emphasised that the connection teams are actively working on new installations. The required meters are available in stock, and there is no longer a need for middlemen. The online application system, which became fully operational in the second week of April 2025, is facilitating ongoing new connections.

Additionally, UEDCL has embarked on a massive renovation of the distribution system. The company confirmed that all 116 faulty transformers inherited on April 1st, 2025, from various parts of the country, have been replaced—significantly improving power reliability in the affected communities.

“To strengthen the distribution network, UEDCL began implementing extensive planned shutdowns across the country at the beginning of May 2025. Uganda Electricity Transmission Company Limited (UETCL) also carried out scheduled maintenance and upgrades at the Namanve, Kawanda, Nkenda, Mutundwe, and Mbarara North substations. These efforts aim to enhance sustainability and improve power reliability within the sector,” Kiiza added.

However, Kiiza expressed concern over the increasing cases of vandalism and illegal connections, which are raising operational costs and posing safety risks to communities.

“UEDCL remains committed to establishing a reliable, efficient, and secure electricity distribution network despite the high demand. The first 57 days have showcased our potential, technical capability, and a clear focus on long-term achievements. We urge the public to remain patient,” he said.

UEDCL also appealed to the general public not to give any money to its workers. All payments must be made online or through banks.