QFM

Kcb mycare Offers affordable hospital cash protection to customers

13 November 2026, 2:04 pm

By Frank Oyugi

KCB Bank Uganda, in partnership with Jubilee Life Insurance Company Uganda, has introduced KCB MyCare, an affordable insurance solution designed to provide customers with financial support during hospitalisation and following the death of an insured customer.

The product is available to KCB personal banking customers aged between 18 and 70 years, at a monthly premium of just three thousand shillings.

Under KCB MyCare, customers receive fifty thousand shillings for every eligible night spent in hospital, up to a maximum of thirty-six nights annually. This translates into hospital cash benefits of up to one million eight hundred thousand shillings in a year. The cover also provides a two-million-shilling funeral benefit in the event of the insured customer’s death.

Customers can conveniently sign up for KCB MyCare by visiting any KCB Bank Uganda branch or through the KCB Mobi-App as explained by Noel Byuma -the head of Marketing and Communications at KCB bank.

The product comes with no waiting period once the policy becomes active, no deductible or co-payment, and approved claims are paid directly into the customer’s bank account within five working days.

KCB MyCare is particularly important for individuals whose incomes may be disrupted by illness or hospitalisation, helping them meet everyday expenses such as transport, household needs and other financial obligations while recovering.

The initiative reinforces KCB Bank Uganda’s commitment to making financial protection more accessible while helping customers build greater financial resilience.